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you can make cheap international calls with giffgaff
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free giffgaff credit
£5 extra credit
giffgaff is a mobile phone company without contracts
Without Contracts
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Benefits of Giffgaff

free giffgaff SIM card delivery

Free SIM delivery

Receive your Giffgaff SIM card for free in your home country before you travel to the UK.
free giffgaff credit

Free £5 credit

You get £5 extra credit when you activate your SIM with a monthly plan of £10 or more.
giffgaff is a mobile phone company without contracts

No contracts or permanence

With the Giffgaff, you can forget about long contracts or signing documents that are hard to understand.
with giffgaff

"ALWAYS ON" data

With "Always ON", your data will never run out and you will be connected to the internet at all times. Check the terms and conditions.
you can make cheap international calls with giffgaff

Cheap international calls

Talk to your family and friends at ridiculously cheap prices.
giffgaff is supported by its community

Free calls between Giffgaff users

Check terms and conditions for more details.

Monthly plans (Goodybags)

goodybags are giffgaff monthly plans of data and calls

A Goodybag is a package of minutes, texts, and data for the UK and lasts for 30 days from activation. They can also be used in all EU countries and selected destinations.

£6 goodybag giffgaff
500 MB of data
Unlimited minutes
Unlimited SMS
Free giffgaff calls
£8 goodybag giffgaff
2 GB of data
Unlimited minutes
Unlimited SMS
Free giffgaff calls
£10 goodybag giffgaff
6 GB of data
Unlimited minutes
Unlimited SMS
Free giffgaff calls
10 GB of data
Unlimited minutes
Unlimited SMS
Free giffgaff calls
£15 goodybag giffgaff
15 GB of data
Unlimited minutes
Unlimited SMS
Free giffgaff calls
£20 goodybag giffgaff
80 GB of data
Unlimited minutes
Unlimited SMS
Free giffgaff calls

International calls

Calls to landlines: 10p
Calls to mobiles: 10p
Texts (SMS): 25p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 20p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 12p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 1p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 4p
Calls to mobiles: 5p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 4p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 3p
Calls to mobiles: 12p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 4p
Calls to mobiles: 9p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 4p
Calls to mobiles: 4p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 7p
Calls to mobiles: 15p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 6p
Calls to mobiles: 8p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 5p
Calls to mobiles: 6p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 3p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 9p
Calls to mobiles: 25p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 8p
Calls to mobiles: 10p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 5p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 4p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 26p
Calls to mobiles: 26p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 6p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 1p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 6p
Calls to mobiles: 6p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 6p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 3p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 4p
Calls to mobiles: 12p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 12p
Calls to mobiles: 15p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 18p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 22p
Calls to mobiles: 18p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 4p
Calls to mobiles: 5p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 7p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 13p
Calls to mobiles: 14p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 5p
Calls to mobiles: 5p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 1p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 4p
Calls to mobiles: 7p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 25p
Calls to mobiles: 24p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 31p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 6p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 10p
Calls to mobiles: 9p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 5p
Calls to mobiles: 8p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 20p
Calls to mobiles: 35p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 8p
Calls to mobiles: 8p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 6p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 9p
Calls to mobiles: 11p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 1p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 4p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 15p
Calls to mobiles: 15p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 3p
Calls to mobiles: 25p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 9p
Calls to mobiles: 13p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 12p
Calls to mobiles: 32p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 1p
Calls to mobiles: 9p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 2p
Calls to mobiles: 9p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 3p
Calls to mobiles: 10p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 5p
Calls to mobiles: 5p
Texts (SMS): 6p
Picture Messages (MMS): 30p
Calls to landlines: 5p
Calls to mobiles: 10p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 10p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 6p
Calls to mobiles: 6p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 65p
Calls to mobiles: 70p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 3p
Calls to mobiles: 11p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 9p
Calls to mobiles: 25p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 14p
Calls to mobiles: 13p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 2p
Calls to mobiles: 2p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 7p
Calls to mobiles: 10p
Texts (SMS): 8p
Picture Messages (MMS): 24p
Calls to landlines: 8p
Calls to mobiles: 8p
Texts (SMS): 8p
Picture Messages (MMS): 24p

Calling your family and friends has never been cheaper

International call rates apply when calling landlines or mobiles in other countries.

All prices are quoted in pence per minute (1p = £0.01), include VAT and are charged in increments per minute.

The person who receives the call pays nothing.

Make the most out of your Giffgaff SIM

Giffgaff is a low-cost telephone company operating in the UK at one of the most competitive rates in the market and offering full national and international coverage. It uses the telephone network of the O2-Telefónica group, one of the most important telecommunication companies in the world.

One of the main benefits of Giffgaff is the elimination of long-term contracts. The user will only pay according to what is spent and without any kind of commitment or permanence.

It also offers more advantages, such as cheap calls abroad, free calls between Giffgaff mobiles, or the fact that data never runs out thanks to its “Always On” plan, which allows you to keep your Internet connection at all times.

International calls with Giffgaff are affordable which makes easy to stay connect with friends and family in your home country.

You can receive your Giffgaff SIM card with a balance of £5 at no extra cost, either to a postal address in the UK or to any foreign country.

There are several ways to enjoy your Giffgaff SIM card:

Goodybags (monthly plans)

Goodybags consist of monthly packages of calling minutes, text messages, and mobile data. Goodybags are paid in advance and are valid for 30 days. In case you are not satisfied with your Goodybag, you can always purchase another one or cancel your subscription.

Your Goodybag includes:

  • Calls to UK mobiles, landlines and call forwarding
  • SMS for UK mobiles and landlines
  • Voice mail (443)
  • Mobile data in the UK and EU
  • Calls to personal numbers starting at 070
  • Calls to toll-free numbers from 0800, 0808

Your Goodybag does not include:

  • Calls and SMS to phones outside the UK
  • It does not include any other types of special rate phone not included in the above list.

In case you call to another type of phone or have used up your Goodybag’s free calling minutes, you will simply be deducted from the balance you have entered in your Giffgaff SIM at the cost of £0.15/min.

In addition, if you use up all the data in a Goodybag, you will be able to buy another monthly bonus or surf from your mobile at a rate of £0.05/MB. If you use up all the data in your Goodybag equipped with 40GB of data, you can take advantage of the Always On plan.

With the Always On plan, it is possible to surf at 4G speed from 00:00 to 07:59 hours, and at 384 Kbps in the case of surfing outside that time zone.

Pay as you go balance.

Giffgaff’s rates for data, phone calls, and text messages apply when you do not have a Goodybag and are deducted from your available SIM card balance. They are as follows:

  • Calls to phones starting at 0800, 0808 are free.
  • Calls and text messages between Giffgaff mobiles are free.
  • Calls to UK mobiles and landlines cost 25p per minute.
  • Calls to numbers starting at 070 cost 25p per minute.
  • Data roaming costs 5p/MB.
  • Text messages to UK mobiles cost 10p per message.
  • Voicemail service costs 8p per call.

International Calls

Giffgaff offers its users very competitive rates when calling abroad. It uses a rate measured in pence per minute that are paid exclusively by the caller, and in no case will the caller pay any cost.

To find out the exact per-minute international call rate to your country, simply go to the international call section on this page. From there, you can select the country from which you want to know the per-minute rate of the call to a fixed-line, to a mobile phone, and the unit cost of SMS and MMS.

In case your country is not listed, it is also possible to make calls at the cost of £1.00/min. For SMS, the unit cost would be £0.30, and the data cost would be £5/MB.

The cost of international calls will be deducted from your  “pay as you go” balance.

Roaming in the European Union and selected destinations

Roaming is a service that allows you to use a mobile line in a foreign country of the European Union. You can now make calls, send SMS, or use navigation data at no extra cost from any country in the European Union.

If you are travelling outside the UK and want to use your Giffgaff SIM card in Europe, you will not pay any special rates and will simply be charged with the base rate or Goodybag you have selected.

You don’t need to activate anything. You will automatically have access to roaming services within the EU and to selected destinations at Giffgaff standard prices. You can find more information on the official website of the European Union.

The only limit to keep in mind is that on Goodybags after consuming 20 GB of 4G data at full speed, you will be charged 0.36p/MB. On the other hand, the reasonable use of your phone is expected during your stay in other European countries.

These are the countries included as part of the EU and selected destinations where you can benefit from Roaming.

giffgaff countries

The Giffgaff SIM card can be activated directly from the main website. It is also possible to do this from your home country and before you arrive in the UK.

To do so, just follow a few simple steps:

  1. First of all, you must enter the 6-character activation code shown on the back of the card.

activate giffgaff sim

2. Once the code has been entered, you must choose a username, password and enter a personal e-mail. Please note that the username cannot be changed once it has been registered and that the password must be at least eight characters long, with a number and a capital letter.

giffgaff sim register

3. At this point, select one of the available Goodybags and load the prepaid balance for the SIM card. You will get £5 extra credit when you activate your SIM with a monthly plan of £10 or more.

giffgaff data and calls

4. At this time, payment must be made by bank card. Simply enter your credit card number, expiration date, and the security code on the back of your card.

payment methods giffgaff

5. Finally, you need to validate the payment through the confirmation of the process. At this point, the Giffgaff SIM card would be activated and ready to be inserted into your phone and used.

giffgaff sim card activation

To top-up the Giffgaff SIM card, you simply need to access the user panel. From here, select the “Add Credit” option and enter the amount of credit you want to recharge. There are several payment methods available to add credit to your Giffgaff SIM card.

  1. Paypal: although it is not possible to activate the SIM with this payment method, it is possible to carry out credit recharges using this method. Using PayPal, it also gives the option to make automatic payments from every month to recharge the SIM periodically.
  2. Bank card: this is the simplest method and only requires the entry of personal and residence data of the user.
  3. Voucher: it is possible to top-up the Giffgaff SIM card by using vouchers offered by different companies.

One of these companies is Ding, which allows you to top-up your prepaid SIM card without introducing any of the above payment methods. Just select the phone number and country of the account you want to top up, choose Giffgaff from the available phone operator options, and select the amount of money you want to top up: £10, £12, or £20.

If you are going to top up in the UK, you can also do it through top-up coupons like Epay, PayZone or PayPoint, easy to find in corner stores and kiosks.

 

Once you have activated your Giffgaff SIM you will need to set up a phone:

You may need to unlock your phone

Make sure your phone is not locked by any other operator: Giffgaff SIM cards will only work in unlocked mobile phones. It is best to contact your mobile phone provider and check if they can unlock your phone at no additional cost. If this is not possible, you can always use an online service such as doctorSIM, who are specialists in unlocking mobile phones.

Internet Setup (APN)

This is the necessary step to activate data roaming on your mobile phone, and you have two options to do so.

A) You can perform the automatic option by selecting the data connection that will appear on your device once the SIM card is inserted.

B) You can also activate the connection manually. To do so:

  1. Simply go to the “Settings” section of your device and select the “Connections” option.

giffgaff internet setup

2. Under “Connections” you will have to access the “Mobile Networks” option and select “Access Point Names”.

giffgaff data roaming configurationgiffgaff access point name

3. Click on “Add” and you will see some blank boxes that you will have to fill in with the following information, taking into account that the rest of the fields in the form must be left blank.

    1. Name: giffgaff
    2. APN: giffgaff.com
    3. Username: giffgaff
    4. MCC: 234
    5. MNC: 10

giffgaff access point configuration

4. Finally, you have to choose the NPA you have just created by pressing the screen above it. Just disconnect the WIFI connection to use the Giffgaff data network.

giffgaff internet and data connection

You can see the simple process of activating the internet on your Giffgaff phone explained in this video:

Voice mail

To set up voice mail on your new Giffgaff phone, simply call 443. This will automatically activate voice mail. You can also deactivate your voice mail service by calling 1616.

FAQs

When your SIM card arrives, you’ll need to activate it to start using it. To do this, go to giffgaff.com/activate and follow a few simple steps.

A Goodybag is a package of minutes, text, and data for the UK and lasts for one month. They can also be used in all EU countries and selected destinations.

You can check your Goodybag balance and its expiration date in the “My giffgaff” section of the official website or in the Giffgaff mobile app.

If you run out of minutes, text messages, or data before your Goodybag expires, you can always buy another Goodybag at any time. If you don’t, the following prepaid rates will apply: 15p/minute, 5p/texting, and 5p/MB for data roaming.

Buying a Goodybag is easy, and you can do it from the Giffgaff website or using the mobile app. You can also buy a Goodybag using a voucher by calling 43430 free and following the instructions.

If you set your Goodybag to renew automatically, it will be renewed every month, saving you the trouble of buying it on a monthly basis. In addition, you can modify or cancel your purchased Goodybag at any time from your account settings.

Goodybags give you lots of data, minutes, and free text messages. But you will need to top up your Giffgaff SIM card balance for some extra details that are not included:

  • International calls/text messages
  • Premium calls/text messages (numbers starting with 084, 087, 090).
  • Calls, messages, and data from outside the EU
  • Sending messages with MMS image.

You can also use just your credit instead of buying a Goodybag to use Giffgaff on a “pay as you go” basis, where you only have to top up your credit without buying a Goodybag. The balance will remain in your account until you have used it.

Making an international call and sending text messages abroad from the UK is not included in your Goodybag. You will need to add credit to your account. All international calls are charged and billed by the minute, and each country has a different rate.

Goodybags can be used in the EU and selected destinations, just as you use them in the UK and at no extra cost.

If you choose to pay as you go and use your balance instead of the Goodybag, your data, calls, and text messages will be charged at our UK payment rates while you are in the EU.

If you travel outside the EU and to particular destinations, you will need to add credit to your account to use your phone normally.

Before you begin, you should make sure your device is unlocked. Start by inserting the SIM card into your device and if you are asked for a PIN code, enter “5555”.

If you have a signal, you can start using your cell phone. If you don’t have a signal, your phone may be blocked by your previous provider.

If your mobile data does not work, but calls and messages do, there may be a problem with the configuration of your Internet APN. You may need to go to your mobile data settings on your device and enter them manually:

  • APN: giffgaff.com
  • Username: giffgaff
  • Password: (Leave blank)
  • Proxy: (Leave blank)
  • MCC: 234
  • MNC: 10

Make sure you don’t confuse “proxy” and “MMS proxy. The first one should be left blank and in the MMS Proxy box 82.132.254.1

Just dial 443 from your phone. Calls to voicemail cost 1 minute of your available Goodybag minutes or SIM card balance.

This works in the UK and abroad. Please note that calls from abroad may incur roaming charges.

Giffgaff always informs you of your remaining balance after you call or text. But you can also find out by dialing *100# on your mobile phone at any time.

Also, if you have used one of the Goodybag plans, you can check your balance by dialing *100*7#.

The Giffgaff SIM card can be topped up at authorized shops or from your mobile phone. These establishments (kiosks, supermarkets) must be Giffgaff sales points. The other option is to do it by credit card or PayPal.